About Student Printing on Campus

About Student Printing

In addition to printers at the student computing labs, you will also be able to print to Print Spot printers located in public areas in most academic buildings, in common areas - such as the University Center - and in some departmental labs.

For instructions, view the How to Print page.

All Available Printers:

  • Print Spot Locations (Main and Downtown): 15 black and white, 5 color
  • SCS Labs (Main Campus): 6 black and white, 2 color
  • SCS Lab (Downtown Campus): 2 black and white, 1 color

Printing Q&A

  1. Where can I use my print allocation?
  2. Do students get any free printing?
  3. What does it cost to print?
  4. Can I print duplex and color anywhere?
  5. Do I still need to make a reservation to print in color?
  6. Can I bring my own paper to the labs or the Library?
  7. How do I pay for printing?
  8. How can I keep track of the number of pages I print?
  9. Do I need my UTSACard to print?
  10. What if I am not a student?
  11. Who can assist me?
  12. What is the difference with these printers?
  13. Can I send a print job from off campus?
  14. Can I send a print job from the residence halls?
  15. Can I print from my Mobile device?
  16. Can I use my Print Smart Allocation Pages for copying as well?
  17. How do I get a refund or reprint a document that was printed incorrectly due to a printer malfunction?
  18. How do I print an envelope or alternative media?
  19. How do I print from my wireless laptop?
  20. How do I send a print job?
  21. How long will my print job stay in the queue?
  22. How much does it cost to print?
  23. I am not affiliated with the University of Texas at San Antonio (UTSA). Where can I print?
  24. There is something wrong with the printer and it does not work. To whom do I report this?
  25. What if I lose my UTSA ID card?
  26. What is "Rowdy Dollars?"
  27. What type of paper is used in the printer?
  28. What type of printers are they?
  29. Where are the printers located?
  30. Where can I add money to my UTSA ID card?
  31. Who is eligible to print?
  32. With a Mac system how can I print my document double-sided (Duplex)?
     

Where can I use my print allocation? (back to top)

There are a number of campus-wide printers in various remote locations called Print Spots. To use the Print Spot printers, you will need to have sent your print job to the Print Spot queue.

You can also print to printers at these Student Computing Labs: Business Building Lab, Multidisciplinary Studies Lab and the Frio Street Lab. The Library Information Commons (in the JPL), the downtown Library and participating college labs around campus also have available printers.

Note: The Multidisciplinary Studies Lab is not using the new Print Spot printing system. If you are using a laptop to send your print job, update your printing software at the How to Print page and release your print job at any of the Print Spot locations.


Do students get any free printing? (back to top)

Each registered student will receive an allocation of 200 free pages each semester. The free pages have no cash value.


What does it cost to print? (back to top)

Single-sided Page

Cost per Page

B/W (8.5x 11)

6 cents

B/W (8.5 x 14)

8 cents

Color (8.5 x 11)

24 cents

Color (8.5 x 14)

30 cents

Tabloid* (11 x 17)

11 cents

Double-sided Page

Cost per Page

Black and white (8.5x 11)

9 cents

Black and white (8.5 x 14)

12 cents

Color (8.5 x 11)

36 cents

Color (8.5 x 14)

50 cents

Tabloid* (11 x 17)

15 cents

*Tabloid printing is only available at the student computing labs.

Note: If printing black and white pages on a color printer, you will only be charged for a black and white print.


Can I print duplex and color anywhere? (back to top)

Duplex can be printed from anywhere. Color printing can only be done at any of the Student Computing Labs or at one of the five (5) specified Print Spot color printers that are in remote locations both the Main and Downtown campus. Refer to the map legend for locations.


Do I need to make a reservation to print in color? (back to top)

No. Printing is available on a first-come, first-served basis.


Can I bring my own paper to the labs or the Library? (back to top)

No. Outside supplies are not allowed in the labs, Library Information Commons nor at the public printers.


How do I pay for printing? (back to top)

Once the 200 page allocation is depleted, students may use their UTSACard by applying money to it at the Cash Value machines or they can purchase a "guest card" at the cash value machine.

Cash Value machines are located in the student computing labs (Business Building Lab 2nd floor, Multidisciplinary Science Lab ground floor and the Frio Street Lab 2nd floor) and at various locations throughout campus. The value machines accept cash only.

Credit cards may be used to add money to the UTSACard at any Fiscal Services location or via ASAP. When the UTSACard is swiped at the printer, the funds are deducted in accordance with the price of the particular print job.


How can I keep track of the number of pages I print? (back to top)

Before you print, a pop-up window will display your account balance information and how much the print job will cost. You will have the option to release the print job or not.


Do I need my UTSACard to print? (back to top)

Most printers now have Card-Swipe capabilities for your UTSACard ; however, if you do not have your UTSACard with you, they are also equipped with keypad access as an additional option to login with your myUTSA ID and password.

We encourage you to keep your UTSACard with you at all times.


What if I am not a student? (back to top)

Only faculty and staff that are registered students can use the UTSACard or purchase a Guest Card. Faculty, staff, and non-registered students or guests must purchase a Guest Card.

UTSA administrative offices and academic departments may purchase Guest Cards for use by faculty, graduate assistants and staff for printing.

Visitors in the Library who wish to print may purchase a Guest Card from the card station located at the library after obtaining login access from the Information Desk.


Who can assist me? (back to top)

Staff will be available in the Library Information Commons and student computing labs to answer questions and assist with any printing problems.

If in a remote location, contact the Print Manager at (210) 458-5555 or the Business Building Computer Lab at (210) 458-7646 at the Main Campus.

Please call the Frio Street Lab at (210) 458-2725 when at the Downtown campus.​


What is the difference between these printers? (back to top)

There is not much difference with these printers, just a newer version that have the same look and feel. You can still swipe your ID card or type in your User ID ajd password to access your print jobs.


Can I send a print job from off campus? (back to top)

Yes, as long as you have internet connection and the print package downloaded to your computer, and you can release it at any printspot printer.


Can I send a print job from the residence halls? (back to top)

If you receive a connection through Air Rowdy, or internet connection, then you can pick up your print job from at any printspot printer on campus.


Can I print from my mobile device? (back to top)

Coming soon, Mobile printing will be offered in 2014.Stay tuned to our website for more information and instructions.


Can I use my Print Smart Allocation Pages for copying as well? (back to top)

Yes, Print Smart Allocation (200 pages) can be used for printing and copying.


How do I get a refund or reprint a document that was printed incorrectly due to a printer malfunction?(back to top)

You can go into any SCS Lab location (BB Lab/FS Lab/JPL Library) with the damaged document to fill out a “Credit Refund Request Form”.


How do I print an envelope or alternative media?(back to top)

See any of the BB/FS Student Computing Lab Staff or JPL Library Staff for assistance or inquire at the Campus UPS Store


How do I print from my wireless laptop? (back to top)

Wireless printing is supported for PCs and MACs.  You will have to download the print package from the website, and then select “PrintSpot” print package and release from and PrintSpot printer located on Main Campus and Downtown.


How do I see a print job? (back to top)

It is recommended to select Print Preview to verify document will print the way you want it, select print, a dialogue box appears with your “User ID” and then click “Print”.  UTSA Printing is set as “Default Double-sided”.


How long will my print job stay in the queue? (back to top)

Print jobs will remain in the queue for 24 hours.


How much does it cost to print? (back to top)

Single Page B/W cost $0.06, Double-Side B/W cost $0.09, Single Page Color cost $0.24 and a Double-Sided Color cost $0.36.  UTSA Printing is set as “Default Double-sided”.


I am not affiliated with the University of Texas at San Antonio( UTSA). Where can I print? (back to top)

Because UTSA has unique IDs for student, faculty and staff, guest computers are only available in the Library.  In order to print you will need to purchase a “Guest Card”.  Go to either the DT Library or JPL Library service desk for assistance.


There is something wrong with the printer and it does not work. To whom do I report this? (back to top)

You can report all problems to the Lab Supervisor or the staff at any computer lab.  If at a remote printer, contact OITCONNECT at 458-5555.


What if I lose my UTSA ID card? (back to top)

ID Cards can be replaced at the Card Office for a fee.


What is "Rowdy Dollars?"(back to top)

Rowdy Dollars are funds you load onto your ID card and can be utilized for a number of things (purchases) including printing.


What type of paper is used in the printer? (back to top)

Willcopy Ultra 98 Bright #24 Black and White.


What type of printers are they? (back to top)

The Printers are Ricoh Printers and Pharos Uniprint is our print solution.


Where are the printers located? (back to top)

The printers are located in various locations at both the Main and Downtown campus See web site for map of locations.  They are in the Business Building Lab, Frio Street Lab, JPL Library, Academic Buildings and Remote Locations.


Where can I add money to my UTSA ID? (back to top)

Cash Value Machines are located in All Computer Labs, Library and in hallways around campus.  Also you can go to the disbursements office and ASAP to add funds to your account.


Who is eligible to print? (back to top)

Any registered UTSA Student.  Guests can use the Library facilities and they can purchase a Guest Card to print.


With a Mac system how can I print my document double-sided (Duplex)? (back to top)

If you installed the Mac PrintSpot Package prior to 2/6/14, and do not see the "Two-Sided Printing" option Open your Mac's System Preferences, Print and Scan, select PrintSpot printer, Options and Supplies, Driver, and check Duplex Printing Unit checkbox.