Blackboard Faculty Support

Contact OITConnect

Emergency Blackboard Help

E-mail

oitconnect@utsa.edu

Phone

(210) 458 - 5555

Web

Trouble Request Ticket Online

Contact Online Learning Staff

We have reorganized the Online Learning group and created four College-specific teams to provide instructional design and development support to UTSA faculty members. Although each team provides primary support to faculty members in each College, a faculty member may contact any team member and receive support.

E-mail

OnlineLearning@utsa.edu

Phone

(210) 458-4057

1604 Campus Location

We are now located on the first floor of the MS Building in the corner that contains the Research Center and VizLab (kitty-cornered across the lower level quad from the bookstore). We have expanded our services to offer the new Faculty Instructional Technology (FIT) Lab and a multimedia recording studio. Please visit us! We always serve water, tea, coffee, chocolate, and smiling faces.

College Design and Development Team Assignments

All faculty members at the Downtown Campus may contact Sylvia Hanley who is located at the Downtown Campus. Sylvia is located in the Frio Building in FS 2.416 (her office is in the Student Computing Lab area).

College

Team Members

Phone

Architecture

Sylvia Hanley

458-2951

Business

Melissa Padalecki

458-4053

Education & Human Development

LaVonne Grandy

458-6144

Engineering

Sylvia Hanley

458-2951

Freshman Initiative

Sylvia Hanley

458-2951

Liberal & Fine Arts

Mayra Collins

Diana Amis

458-5414

458-5952

Public Policy

Sylvia Hanley

458-2951

Sciences

Sylvia Hanley

Tamara Popescu

458-2951

458-7376

Online Help Feature Within Blackboard

View help relative to the screen you are in while using Blackboard

  • From the screen where you need help, click Help.
  • Under Topics, links to the most relevant help topics appear.
  • Under Help Contents, folders containing all help topics appear. You can open and close the folders.
  • Click the help topic that you want to view.
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